PEOPLE - QUALITY - SERVICE -

PEOPLE - QUALITY - SERVICE -

Municipal Parking Experts

The only company completely focused on municipal parking management and the unique aspects of our clients’ operational objectives.

  • Spaces Managed 85,000 +

  • On Street Spaces Managed 30,000 +

  • Parking Revenues Managed 100,000,000 +

  • Citations Managed 500,000 +

  • Team Members 500 +

Customer Testimony

“Manager PCI – I am writing to let you know what a fine human being Ernest is. Sorry I didn’t get his last name. He helped me at stall #2742 on 7/23/24. What a fine gentleman! I did not know how to work it. He paid my toll and would not accept what change I had – Patricia Kelley.”

 

At the end of the day, we all work in a customer service role and represent not only PCI but also downtown Ann Arbor. What likely only took a minute or two made such an impact on this customer that they took the time to write and mail out a thank-you letter. As you see Ernest around, please take the opportunity to thank him for representing PCI Ann Arbor in such a positive way.

We appreciate you, Ernest. Keep up the good work! 

OUR STORY

In 2020, Gill Barnett and Brian Kern joined forces to create PCI Municipal Services, LLC. Brian brings his thirty years of experience in the municipal parking world to the PCI team. Gill and Brian identified a real void in the industry of quality focused parking management services for municipalities. PCI Municipal Services is solely focused on municipal parking services with dedicated resources to deliver personal responsive service to our clients.

In August 2021, Jack Skelton became a partner of Gill and Brian in PCI Municipal Services, LLC. Jack offers thirty years of municipal parking management experience having worked with town, city, and state parking programs across the country. Jack provides a wealth of knowledge related to a broad spectrum of parking technologies which adds significant consultative value to our company and clients.

OUR TEAM

Gill Barnett, CEO, has over 60 years in the parking industry. The first car Gill ever parked, back in 1957, was at LAX. Gill has personally either managed or been responsible for many of the major airport and municipal parking operations in the US. Gill has been the face of Southern California professional parking for over five decades, having started Ampco (now known as ABM Parking Services) Parking in the 1960’s and a decade later, Parking Concepts. Needless to say, Gill is a bona fide expert when it comes to the subject of “municipal parking and transportation operations”. 

Gill Barnett, CEO

Brian Kern, President, started his career in parking in 1990 which now spans over three decades. Prior to establishing PCI Municipal Services, he worked at Republic Parking System for the past 22 years where he was promoted to Senior Vice President. In his tenure, he was able to grow the Western Division from just a couple of locations in two cities to over 180 locations across 18 cities. His portfolio generated over $300 million in annual gross revenues. Brian has held various positions in management and his main duties included the marketing and business development of new cities, operational oversight, profit and loss responsibilities and providing training to employees at all levels of the organization. Brian has primarily focused on municipal properties and his accomplishments can be directly attributed to his extraordinary commitment to client satisfaction. Through these experiences, Brian understood the importance to engaging others and gaining their trust through helping those around him. In addition, he has established a reputation of being an effective leader and a dedicated business partner.

Brian Kern, President

Jack Skelton, Principal, is a seasoned parking executive whose career has focused on municipal on-street and off-street parking programs. He has overseen the design and implementation of technology solutions for over a hundred municipal parking operations during his career. Jack has been an industry innovator in leveraging data integration and analytic solutions to improve the operational efficiency and customer experience for municipal parking programs around the country. Jack has over 30 years of experience in parking and transportation management, has deployed innovative technology solutions for some of the largest parking enforcement programs in the United States, and has successfully led the implementation of dozens of highly complex technology solutions for municipal parking programs.

Jack Skelton, Principal

CLIENTS

DATA INFORMED - DATA DRIVEN = BETTER SERVICE - SMART DECISION

PCI understands how to exploit the full value of technology for a municipal parking program.

Our team works with each client to design KPI’s and performance metrics that effectively measure their parking program. We leverage available data from each clients technology stack to deliver informed policy and operation recommendations. PCI sees ourselves as an active consultant for each of our municipal clients. Our technology offering exceeds those of the wall street firms and is motivated by keeping our client’s parking program on the cutting edge, not our company brand. PCI works with each municipality to design the “right technology that helps” achieve their specific goals and objectives.